Security

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Phishing and Pharming Scams: What to watch for

Phishing and Pharming are two common types of scams that involve tricking people into providing their personal information. Phishing is a scam where you receive fraudulent emails or text messages that appear to be from a familiar organization or company. These often contain links to malicious websites. Pharming is a scamming practice in which malicious code is installed on a personal computer (PC) or server, misdirecting users to fraudulent websites without their knowledge or consent. The aim is for users to input their personal information. The scammer can then capture the data you enter on this site, such as usernames and passwords. In either case, be on the lookout for websites that appear to be legitimate but are actually fraudulent impersonations of real sites.

Tips for fraud prevention:

  • Never provide your personal information online or over the phone unless you initiated the contact and you know it’s a trustworthy company.
  • Contact the company using a phone number or website you know is real instead of following the links in an email or text message.
  • Don’t open attachments or click on links if you don’t know the sender or you didn’t request the information.
  • Make sure your devices are up to date from a security standpoint and have anti-virus protection installed.
  • Look for the “s” in https and the key and lock icon in your browser window to help confirm website legitimacy and proper security.
  • Use a unique and more complex username and password combination for online banking; do NOT reuse credentials used on other websites.

Please note that ECB will never solicit confidential information via an outgoing call, text, email, social media message, or voicemail, and we will never ask that this information be entered through a generic web link.

Protecting your Money

Euro credit bank does not use client funds for hedging
Client Money is held in segregated trust accounts and administered in accordance with the provisions of the Corporations Act
Euro credit Bank does not initiate speculative positions in the market
Euro credit bank does not use Client Money for any Investment or business purposes
Euro credit bank uses its own funds for hedging. It does not use Client Money for this purpose
Protection if Euro credit bank goes into liquidation: All Client Money is held on trust for you in a segregated trust account. In such circumstances these deposits would attract all the legal protections afforded to trust money

If you receive an email, text, call or social media message from someone claiming to be from ECB or ECB’s Fraud team and you have concerns about the validity, please contact us immediately by calling 44 747 685 4283

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